About Us

Our Story

The idea for Balanced Dog Grooming started while co-founder Torina Yamada was searching for a new apartment. Although the residences billed themselves as pet friendly, there were very few actual pet amenities.

As anyone who has tried to bath their dog in a tub without a sprayer knows, it’s a soggy task, at best. Torina knew that many of her fellow residents were dealing with the same problem. Enlisting Anndrea Gutierrez, they began planning the best way to help residents of pet-friendly apartments keep their furry family members clean, healthy, and happy.

They pitched their hypothetical company to the management of Torina’s apartment as an amenity for all the pet-owning residences. Not realizing it was hypothetical, the management agreed right away and even recommended a sister property down the street.

Torina and Anndrea immediately got to work making their hypothetical dog grooming amenity a sudsy, dog-loving reality. Now residents could stop worrying about how to keep their dogs groomed and, instead, relax while their pups enjoyed a stress-free grooming experience without ever leaving the property.

A little over a year later, Balanced Dog Grooming is operating in 10 luxury apartment complexes (and counting) and a Marriott hotel.

Management Team


Torina Yamada

President & CEO

Torina Yamada is a mother of one son and four fur babies. A graduate of Loyola Marymount University she knew that one day her life would be destined to "Go forth and set the world on fire," as her alma mater would put it. A constant visionary, Torina has long been creating businesses. Her constant hunger for learning and innovating has landed her as CEO and President of her newest company Balanced Dog Grooming — a new hybrid pet grooming experience.

Torina's 22 years of work history and skills in business management have prepared her to accomplish her passions and dreams of having BDG in complexes all over the world.

Anndrea Gutierrez

Vice-President & CFO

Anndrea Gutierrez is co-founder and CFO of Balanced Dog Grooming. Growing up in Los Angeles with dogs, rabbits, turtles, and birds; it was evident to see she has a passion for animals. In her off time, you can find her snuggled up watching documentaries with her English bulldog Charles.

Anndrea's 15 years of customer service experience have formed BDG's culture of kindness and sense of community. Her goal for BDG is to expand worldwide in an environmentally conscious manner.

Tracy Sapasap with her dog

Tracy Sapasap

General Manager

Anais Mendoza

Director of Digital Marketing